Frequently Asked Questions

• As per the Stage three directive from Alberta Health Services all restrictions on indoor and outdoor gatherings are lifted. We are not expecting any changes to the restrictions, but we will fully comply if the situation changes.
  
• We will continue to provide items such as hand sanitizers for the use of patrons.
  
• Any person who is feeling unwell should not attend the Festival.
  
• Any person who comes down with symptoms while attending the Festival should immediately contact our onsite medical team.
  
• We expect that our patrons will take personal responsibility for their wellbeing and follow common guidelines regarding protection from communicable diseases, including hand hygiene and respiratory etiquette.
  
• The personal choice to wear a mask or not will be respected.
  

• We will have close access disabled parking.
  
• There is wheel chair access to grand stands.
  

• No pets allowed in the performance main stage area aside from certified service pets.
  
• Pets must be kept on a leash at all times outside the performance area.
  
• Be prepared to clean up after your pet.
  

• Kids 16 years old and younger are free, but must be accompanied by an adult.
  

• Camping cost – Flat rate of $25.00 for the festival per unit (trailer, camper, tent)
  
• Camping is dry camping only (no hookups for water, sewer, power)
  
• There will be a quiet area for those who wish to avoid jamming.
  
• Quiet hours between 2 am – 8 am.
  
• No open fires or fire pits.
  
• Propane firepits may be allowed depending on the fire restrictions imposed by the Mountain View County and the Town of Sundre.
  
• Jamming is not only allowed, but encouraged.
  

Yes, daily parking is available for non-campers – NO OVERNIGHT PARKING.

If you are camping, you may park your car overnight.

Yes. You must present your valid I.D. to enter. Beer Garden begins on Friday.

PLEASE: DO NOT DRINK AND DRIVE.

Yes, once you have paid and received your wristband you have unrestricted access. There is no after-hours driving in and around the property at night for safety reasons.

Yes, however, tickets are limited and we encourage buying tickets in advance.

2021 Shady Grove Bluegrass Music Festival

• Porta Potties - Yes
  
• Food Stands / Food Trucks - Yes
  
• Beer Gardens / Saloon - Yes
  
• Recycling / Garbage - Yes
  
• Drinking Water – Yes
  
• First Aid Medical – Yes
  
• Showers or Washing Up Facilities – No
  
• Instrument Security Check In - No
  

• Chairs without attached umbrellas
  
• Umbrella for rain
  
• Sunglasses
  
• Sunblock and a hat
  
• Water
  
• Food
  
• Bug spray
  
• Sense of humor and a love of music
  
• Coolers are okay
  
• Instrument for jamming. (Guitars, Mandolins, Dobro, Fiddle, Bass, Banjos)
  
• Trailer, Camper, Tent if camping
  

• No alcohol
  
• No cannabis
  
• No illegal substances
  
• No glass containers
  
• Pets, other than certified service animals
  
• Shade umbrellas
  

• Drink alcohol outside of immediate camping spot, or outside of the Saloon.
  
• Smoke cannabis outside of immediate camping spot.
  
• Having fun and enjoying music is mandatory.
  

• All sales are final; there are no cancellations, refunds, or credits.
  
• Tickets/Wristbands are non-transferable and non-exchangeable.
  
• We are not responsible for lost or stolen Tickets/Wristbands.
  
• All prices listed are “per person”.
  
• You must wear your admission wristband for the duration of the festival.
  
• Wristband(s) are non-transferable.
  
• All customers purchasing a ticket to the Shady Grove Bluegrass Festival agree to the festival guidelines (found here and under Event Info).
  
• Artists and times are subject to change without notice; the festival is rain or shine.
  

Shady Grove Bluegrass Festival respects and is committed to protecting your privacy. Although personally identifiable information is collected when you visit the Event Brite site and purchase a ticket, the information is solely for the purpose of being able to bill and process ticket orders as well communicate about the festival.

By entering the Foothills Bluegrass Festival, you understand that you may be photographed, filmed or videotaped, and you authorize the promoter the unqualified right to take pictures and/or recordings of you and grant the perpetual right to take use your likeness, image, photo without compensation, for broadcast or exhibition in any medium.

The Shady Grove Bluegrass Festival and Event Brite are not responsible for LOST or STOLEN tickets. Our official policy states that there will be NO REFUNDS for tickets. All sales are final. There will be no reissues for lost or stolen tickets. The 2021 Shady Grove Bluegrass Festival will take place rain or shine, and artists and times are subject to change without notice.

These circumstances will not be grounds for a refund, including but not limited to the following: local or national weather conditions and natural disasters, waiting in lines, road closure or traffic issues.

A ticket is for the Foothills Bluegrass Festival, not a specific artist. Artists and schedules are subject to change without notice. Artist cancellation is not grounds for a refund.

Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions.